| Can I really save on my water heating costs using a tankless water heater? |
| Yes. It is possible to save up to 45%-60% on your water heating costs |
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| How many showers can a gas tankless water heater provide? |
You can take endless hot showers with the water provided by the tankless water heater. Because it does not use a tank, there is no limit, no hot water to run out of. You and your family can enjoy shower after shower without of running out of hot water.
And since tankless water heaters, heat water only as it is drawn; you will also save on your water heating costs. You will save and have an endless supply of hot water on demand. |
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| How does a tankless water heater work? |
| One of the greatest benefits of the tankless water heaters is that it only consumes energy on demand; that is, when you open your hot water faucet, the water is heated immediately and in just seconds you will have hot water at your finger tips. The key to the saving is the on demand method which the water is heated only when it is needed. |
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| Does the compact size of the tankless water heater limit its power? |
| One of the greatest benefits of most tankless water heaters is their compact size which allows installation almost anywhere. Because of the size of our tankless water heaters are composed of a newer and more advanced technology giving it a greater capacity. It does not only make installation quick and easy, but also for the gas units it requires no electricity. |
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| How long will this water heater last? |
| The water heaters are designed to last for more than 20 years. |
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| Are there parts for my water heater available? |
| Yes. It is possible to purchase them through our website, authorized vendors and our Marey stores. |
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| Is the tankless water heater quiet? |
| Yes. Electric Water Heaters are absolutely quiet during operation. These types of units are electronically controlled, employing advanced technology, thus there are no noisy moving or mechanical parts. |
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| Can I adjust the water temperature? |
| Yes. The tankless water heater allows you to easily adjust the water temperature to your liking. There are temperature control knobs conveniently located in front of the unit which allows you to set the amount of water and temperature, as well as the amount of gas usage. On most models there are summer and winter settings too. |
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| I have hard/mineral water. Can I still go tankless? |
| Yes, but it is necessary to use a water filter to improve water quality before entering to the tankless water heater heating system. In addition it is possible to find the water filter with our website, authorized sellers and our Marey stores. |
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| Will the tankless water heater work well with well water/well pump? |
Our units work well with well-water systems. Pressure variations under 20 PSI are generally tolerated by the units. Keep in mind that water flow and pressure are the eyes and ears of all tankless units. This is what tells the unit how much power is required to heat your water.
Our units are designed to operate within the range of 5/150 PSI. It is recommended that your pump to set to run at 60-80 PSI.
If your system’s pressure fluctuates too much, there are a few things you can do to help stabilize the pressure output:
- The pressure gauge on your pump should not allow the water pressure to vary more than 20 PSI, if so, this may impair the operation of the tankless water heater.
- Installing a backflow valve (anti-siphon), if do not already have one, is considered a must.
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| Where can I install my tankless water heater? |
The Marey tankless water heater can be installed right where your old water heater used to be. Professional installation is recommended.
As with most all appliances, some of Marey tankless water heaters are designed to operate indoors, therefore these ones must be protected from rain and weather elements. |
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| Can I install this tankless water heater myself? |
| As its electrical nature, it is recommended you hire a professional to install your Marey tankless water heater. Make sure you have the installation guide that came with your tankless water heater available when the installer arrives. The guide has information that will be useful during installation. |
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| Can I install the electric tankless water heater outside? |
| Yes. Only if it is with the proper protection against rain and other external agents which may damage your unit. |
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| Is the Marey tankless water heater easy to install? |
| The installation of our tankless water heaters are a straight-forward job. Most professional installers will be able to complete the job quickly and without any trouble. Please remind to follow accurately all the instructions provided in the user guide. |
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| Does the Marey tankless water heater needs venting? |
| The electrical water heaters do not require venting system. |
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| Do the Marey tankless water heaters require pressure relief valve? |
| Except from model SANTON HP924 and HP724, under normal conditions, the Marey gas tankless water heaters require no pressure relief valve. |
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| My pressure relief valve is adjustable. To what pressure should it be set? |
| You must set the pressure to that which is recommended by the manufacturer of your pipes. The pressure relief valve is there to protect your PVC/PVx/Plastic/Poly pipes. Again, please consult with the pressure rating setting by the manufacturer of your pipes. |
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| My plumbing pipes uses plastic/PVC pipes. Can I use your tankless water heaters? |
Yes, you can use our tankless water heaters with your plastic, PVC, PVx or any similar tubing material.
You must, however, use approximately 16 inches of copper or stainless tubing between the tankless heater and your plastic tubing.
The copper or stainless tubing must be installed in the inlet and outlet side of the tankless water heater. This metal tubing will act as a buffer, isolating your plastic tubing. |
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| What are the power requirements: breaker amperage and wire sizes? |
Each of Marey electric tankless water heaters can have different requirements:
- The breaker’s amperage rating you be determined by your unit’s current draw (amperage consumption)
- The wire gauge size (AWG = American Wire Gauge) will be determined by the breaker you will be using. That is, the wire must safely carry the current from breaker to your tankless water heater.
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